We want to share the measures we have in place to ensure the continued protection of all at Lindean Guest House. We know this is a lot to take on board but we’re here to support you in making your stay as pleasant as possible.  These points are constantly reviewed and updated in line with Government best practise.

• We request that you contact us ahead of your arrival to advise your arrival time and to check on any queries and updates to these notes
• Rooms will remain unoccupied for 24 hours between guests to limit the potential presence of the virus
• Face coverings need to be worn in all communal areas
• We request that social distancing is maintained in communal areas and regret that we are unable to welcome non-residents into the property at this time
•  We’ve risk assessed touch points in our communal areas and increased and intensified our cleaning protocols throughout
•  All food on site is only prepared and served by ourselves
• All decorative items have been removed from rooms. Each bed has professionally cleaned linen and pillows will be rotated and aired between guests. They will have fresh pillow protectors for each guest arrival
• Please wash your hands when you reach your room and each time you leave your room. There is also hand sanitiser available on the first and ground floors
• During this period of higher risk, we will not be servicing your room during your stay. If required, please tie up rubbish bags, leaving outside your room for collection at 11am each day
  
• Additional supplies of towels, toiletries and refreshments can be requested at any time by calling 01387 251888 between 9am and 9pm
  

Following the strict Government guidelines, if a guest shows any symptoms of viruses during their stay, they must leave immediately to return home to follow the Government’s self-isolation protocol.   Where a stay is curtailed, a refund will be issued

• Observing Government guidance on social distancing and face coverings
• Regular hand washing and use of hand sanitising gel
• Tell us if you feel poorly or start to display symptoms
• Ensure we have your mobile number, address and email for any contact tracing requests