Covid 19 update from Lindean Guest House
Updated August 2020
We want to share with our guests the measures we have in place to ensure the protection of all at Lindean Guest House.
Further down this page, please take a moment to review our 10 Key Points information.
During lockdown, we have researched and sourced professional products and guidance allowing us to disinfect and clean our house and rooms, aiming to reduce the risk of virus transmission.
As a result, we’ve made some changes that we’d like to share with you. These are all to do with minimising the risk of contracting and spreading the coronavirus. These points are constantly reviewed and updated in line with current Government best practice.
Summary of main changes:
- We strongly request that you contact us ahead of your arrival to advise your arrival time and to check on any updates to these processes.
- Rooms will remain unoccupied adhering to - or exceeding - Government guidelines between guests to limit the potential presence of viruses. On departure. rooms will be aired for a minimum of 4 hours, and often much longer.
- Until the end of the crisis period and any change of Government advice. we may need to wear masks and we will practise social distancing in all communal areas.
- We have risk assessed touch points in our communal areas and increased and intensified our cleaning and disinfecting protocols throughout.
- All food on site is prepared and served by ourselves.
- Room 3 has exclusive use of adjacent Room 4 for at-table eating, although there is room to sit and enjoy cold snacks and drinks in the room too.
- Room 2 has a table for dining in the room; should you not wish to eat in your room, then you can use nearby Room 4, subject to availability.
- We cannot allow communal use of the ground floor breakfast room which is now reserved for the exclusive use of Room 1 guests, unless you are advised otherwise on your arrival.
- You can communicate with us via a room WhatsApp group; please provide a mobile number when booking to facilitate this. Ours is 07711 589130.
- All decorative items have been removed from rooms. Each bed will always offer professionally cleaned linen. Pillows will be rotated with 72 hours' airing between guests. They will have fresh pillow protectors for each new arrival.
- Please wash your hands when you reach your room and each time you leave your room. There is also hand sanitiser available on the first and ground floors.
- During this period of higher risk, we will not be servicing your room during your stay. Please tie up rubbish bags, leaving outside your room for collection at 11am each day.
- Additional supplies of towels, toiletries and refreshments can be requested at any time via WhatsApp or by calling 01387 251888 between 9am and 9pm.
- Following the strict Government guidelines, if a guest shows symptoms of any viruses during their stay, they must leave immediately to return home to follow the Government’s self-isolation protocol. Where a stay is curtailed, a refund will be issued.
